Frequently Asked Questions

Are you accepting new clients?

To best serve our current clients, new project availability is limited and released monthly. We currently have openings for daytime appointments, Tuesday through Thursday.

Where are you located? 

8415 Bellona Ln, Towson, MD 21204

Are you hiring/do you have any available chairs?

Yes! :) We have one chair available, whether you're looking for full-time/part-time, long-term or temporary commitments.
Our rates are flexible and affordable with daily and monthly options. If you’d like more information, send an email.

What if I am running late for my appointment?

Our appointments are scheduled with specific time slots, taking into consideration the duration of your service as well as the necessary sanitation procedures before and after each appointment. If you happen to be running late, it may limit our ability to complete the entire service as scheduled. If you arrive more than fifteen minutes late without notice, we regretfully may be unable to perform your scheduled service, and a cancellation fee may be applicable.

Can I bring my child or an additional person to my appointment?

While we understand the importance of accommodating everyone's needs, we aim to create an environment where each individual can fully enjoy a moment of self-care. To ensure the chillest of experiences, we kindly request that you attend your appointment alone without additional persons or children. We appreciate your understanding and cooperation.

Do you offer private appointments?

Private, masked appointments are available, when scheduling permits, for clients who are immunocompromised or require personal or modesty accommodations.

How can I pay for my services? 

Cash, or card, baby.

What is the cancellation policy?

YES. The salon requires 48 hours’ notice for all services. All new clients must pay a $25 non-refundable deposit to reserve their appointment. If you cancel or reschedule within 48 hours of your appointment, you lose your deposit.

If you cancel or reschedule within the 48-hour window, there may be a 50% cost of service cancellation fee.
If you cancel or reschedule within 24 hours of your appointment, there may be a 100% cost of service cancellation fee.
This fee must be paid to reschedule.

If you do not show up for an appointment, you will not be able to schedule another appointment. Sorrry :/

if you or any person in your home is unwell / has an emergency, no worries! just let us know!

How much does a color correction cost?

Every color service is unique. Most corrective services fall within the $350-450+ range for the first session. Some corrections require multiple appointments to achieve the desired result. Please feel free to reach out to Janet with questions about pricing. She’s more than happy to give you an estimate or help find a budget-friendly solution!

How long will my appointment be?

Every service is unique and scheduled for your hair specifically. On average most appointments take 3-4 hours.

Can I work during my appointment?

Of course! This is your time. Feel free to bring your work, read a book, watch a show, or take a snooze.
We have wifi and offer private appointments by request.

gender-affirming services?
we offer complimentary and at-cost services for longer transformations (e.g, adding length)
please reach out to Janet directly to schedule a consultation.